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Frequently Asked Questions
FILTER FAQs
CATCH UP PLUS

How to connect your DStv Explora to the internet in your home

About the DStv WiFi Connector

More about Remote Recordings

More about DStv Catch Up Plus

What is DStv Catch Up Plus?
How many hours of additional content will be available on DStv Catch Up at launch?
What do I need to access DStv Catch Up Plus?
How do I connect the DStv Explora to the internet?
What type of programming does DStv Catch Up Plus offer?
How long does it take for the DStv Catch Up Plus catalogue to download to my DStv Explora?
How do I use DStv Catch Up Plus on my Explora?
Why do I see a screen with text on it when I go to DStv Catch Up Plus?
Where do I find the programmes I’ve downloaded from DStv Catch Up Plus?
Can I select the video quality for programmes I download from DStv Catch Up Plus?
Why do I have to wait for a DStv Catch Up Plus programme to be fully downloaded before I can watch it?
How do I know if a programme I selected from DStv Catch Up Plus is actually downloading?
When will you offer HD quality on DStv Catch Up Plus?
How long does a DStv Catch Up Plus programme take to download to my DStv Explora?
How many DStv Catch Up Plus programmes can I download at one time?
What happens if I request a 26th download from DStv Catch Up Plus (ie. over the allotted limit of 25)?
Where are DStv Catch Up Plus downloads stored on my DStv Explora?
What happens if I try to download from DStv Catch Up Plus, but there isn’t enough space on my DStv Explora?
Do the programmes I download from the DStv Catch Up Plus impact the recording space on my DStv Explora?
How much internet data is used when downloading content from DStv Catch Up Plus to my DStv Explora?
Can I copy content I’ve downloaded from the DStv Catch Up Plus onto other devices?
There are quality issues with a programme I’ve downloaded from DStv Catch Up Plus. Help!
Can I switch off DStv Catch Up Plus or pause downloads?
Some of the titles on the DStv Catch Up Plus screen have a “Ready” tab. What does this mean?
All of the titles on the download screen have a “Ready” tab. Some are green and some are red. What do the colours mean?
I don’t like the posters on the DStv Catch Up Plus screens. Can I see the programme lists in text instead?

DStv Explora – addition of Connected Services

Connect Login and Registration

Remote recording

Can I remote record a series on the DStv Now App?

No, this functionality is not available yet but will be in the near future.

TV Guide

Live TV

Overview of DStv Now



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